FAQs

All travelers must have a passport valid for six months after your return to the United States. U.S. Citizens and Non U.S. Citizens are advised to check with their respective consulates as to visa requirement for the countries they are visiting. IWorld of Travel is not responsible for any delays, damages, losses,missed portions of tours or other missed services incurred by passengers who fail to obtain necessary travel documents.

RESERVATIONS, DEPOSITS AND PAYMENTS
Air/Land & Land Only Programs: A non-refundable deposit of $500 per person is required in order to proceed with your reservations, together with Optional Insurance. Additional deposits may be required for other services appearing in this brochure and will be advised at time of booking.The balance is due no later than 60 days prior to departure. Some Cruises and Lodges will have earlier final payment deadlines to be advised at time of booking.

GENERAL CANCELLATION PENALTIES PER PERSON PRIOR TO DEPARTURE (except Cruise Programs,Lodges & Special Hotels, per person)
Please note that the listing shown below is a general guideline of the penalties accessed for cancellations. These penalties may vary. Additional penalties may be charged by specific hotels and excursions during peak periods.

61 days or more prior to departure:   $500 (per person)

60 – 31 days prior to departure:           50% (per person)

30 days or less :                                   100% (per person)

Cruises,Lodges and Special Hotels: Deposits, Cancellation, Penalties and any special condition will be advised at the time of booking.

 

A brochure tour offers set departures, itineraries and prices based on group participation. A custom tour is designed to meet your special needs and interests. Often, this will include all of the features of a group tour, but usually tailored for smaller groups from 2-8 participants.

“People to People” Travel

People to People travel is a unique program and currently one of the only legal ways to visit Cuba. This program was implemented by President Obama and it allows tour operators to receive a license, issued by the Department of the Treasury’s Office of Foreign Assets Control to run programs to Cuba. All People to People programs must include a full schedule of educational activities that allow Americans to meet and interact with local Cubans. It is designed as a unique educational experience, rather than being tourist oriented. You will see a range of arts organizations, schools, and projects on this program which will both allow you to interact with ordinary Cubans and gain a wider experience of Cuba’s culture, seeing things many tourists never do.

Why are you offering travel to Cuba?

Cuba is a fascinating country with a rich culture and heritage. Latour is a long established tour operator for travel to South and Central American markets. We are very happy that we are now able to offer this exciting destination to our customers.

Can I travel to Cuba without a group?

No, currently all travel to Cuba is done in groups. We are not currently able to offer individual travel to Cuba.

What kinds of programs are you offering to Cuba?

We are currently offering a general interest program to Cuba, as well as Jewish Heritage and LGBT interest programs.

How am I able to travel to Cuba?

Our programs to Cuba are legal as we operate under a license issued by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). We operate under the General People to People license to run these special programs.

What is OFAC?

OFAC is the U.S. Department of the Treasury’s Office of Foreign Assets Control. It oversees the issuance of licenses for travel to Cuba and enforces sanctions passed by Congress that are a part of American foreign policy and national security. Because these are economic and trade restrictions, all Cuba related travel is handled by OFAC. OFAC has given us a license to operate People to People educational exchange programs to Cuba.

Can I travel to Cuba with my children under 15?

We are only accepting children at least 15 years old on these programs.

Do I need a visa to travel to Cuba?

You are required to travel on a visa, also known as a Tourist Card. Latour will arrange a visa for you after your trip is booked. We will mail your visa and other travel documents before the group departs.

What documents do I need to travel to Cuba?

You will need a passport that is valid for at least six months after your return date. In addition, your airline tickets and your Cuban visa.

Will Cuban immigration stamp my passport?

The policy of the Cuban government is to not stamp the passport of Americans entering Cuba. If you want your passport stamped as a souvenir, you may request it from the immigration officer.

When I return to the U.S., what do I write on my immigration form?

You can write that you traveled to Cuba on your customs declaration form, just like you would when returning from any other country.

Can I spend U.S. Dollars in Cuba?

U.S. dollars and credit cards cannot currently be used in Cuba. You will not have access to any American bank accounts.

Will my cell phone work in Cuba?

Your American cell phone will not have any network signal while it is in Cuba. If your smart phone is unlocked, you can purchase a SIM card upon arrival in Cuba. Your smart phone can connect to the hotels’ WiFi in Havana but will not be working anywhere else in the country. There is no WiFi in Cienfuegos or Santa Clara.

Will I be able to explore Cuba on my own?

During the day, you are required to attend all activities, meals and events relating to the program. In the evenings, you can explore on your own.

Who are your guides in Cuba?

We use prescreened, handpicked licensed English speaking guides in Cuba.

Are there any precautions I should take when traveling?

No, other than normal safety precautions taken when traveling anywhere.

How are Americans received in Cuba?

Americans are generally well liked in Cuba. Many Cubans have American relatives. Most Cubans are friendly and happy to converse with visitors.

Is Cuba a friendly destination for LGBT people?

Popular opinion toward LGBT people is changing rapidly in Cuba and the country has a vibrant LGBT community.

Is Cuba a safe destination for women?

Cuba is extremely safe for female travelers and women can generally come and go as they please without being worried. We do recommend our travelers exercise their good judgment and travel with a friend if you will be out very late at night.

How do I fly to Cuba?

Multiple us carriers offer daily nonstop flights to Cuba from major gate ways throughout the US. These flights can be purchased on the internet or your local travel agent.

Can I pay for my flights with frequent flyer miles?

You will need to contact your preferred carrier for their policy regarding frequent flyer programs.

TERMS & CONDITIONS

AIR & RAIL TRANSPORTATION: Air & Rail transportation, where included, is based on contracted bulk and/or published fares in economy class service. All fares are subject to change. Certain fares require advance or instant purchase and are subject to cancellation fee once tickets are issued. Some air and rail tickets must be paid in full with deposit.

UNFORESEEN CHANGES TO SERVICES AS A RESULT OF AIR/RAIL CHANGES: IWorld of Travel will make every effort to accommodate changes to a fully paid program when notified at least 30 days in advance of departure date of the passenger’s home location. Such changes may be airline/rail schedule changes and/or cancellations; airport changes either by airline/rail, passenger, or travel agency. Any request under 30 days may result in additional expenses and will be borne by the passenger(s).

ACCOMMODATIONS: Twin-bed and/or double-bedded, run-of-house rooms (unless specific category is indicated) with private facilities. At some lodges and camps facilities are shared. Tour Operator reserves the right to substitute accommodations of similar category. Standard check-out time is 11:00 a.m. Guests checking out later without hotel authorization may be charged an additional night’s stay. Standard check-in time is 3:00 p.m.

SIGHTSEEING: By cars, minibuses, motor coaches, or jeeps reflected for each itinerary. Tours that are not featured as private car tours will be conducted by seat-in-coach, operated by local companies, some multi-lingual. As such, we are unable to predict the number of passengers that will be participating on each day of the scheduled program. Tours that operate during conventions, congresses, holidays and other events may necessitate last minute changes to the sequence of the tour.

TRANSFERS & PORTERAGE: Transfers are included where indicated either by shuttle, seat-in-coach or private services as confirmed in itinerary. Due to government and international regulations, porters and tour representatives may not be allowed inside the customs and security areas of the airports or ports.

MEALS: Meals are provided as indicated on each itinerary (B) Breakfast, (L) Lunch, (D) Dinner. All meals are included while on cruise (unless specified) and are provided according to cruise line standards.

RESERVATIONS, DEPOSITS AND PAYMENTS: A non-refundable deposit of $500 per person is required in order to proceed with confirming your reservation, together with optional Insurance. Additional deposits may be required services and will be advised at time of booking. The balance is due no later than 60 days prior to departure. In some instances, final payment is due earlier than 60 days and will be advised at time of booking. Please Note: Optional insurance must be purchased within 7 days of deposit. We therefore recommend that the insurance be purchased at the same time as the deposit is made.

CHANGE FEES: Subsequent to deposit a $50.00 per booking fee will be charged for each revision. Once final documents have been issued, a $75 fee per booking will be charged for any changes and re-issuance of documents. Additional charges incurred because of changes.

GENERAL CANCELLATION PENALTIES PER PERSON PRIOR TO DEPARTURE: Please note that the listing shown below is a general guideline of the penalties assessed for cancellations. Actual penalties may vary. 61 days or more prior to departure: $500 per person, 60 days or less 100%.

UNUSED SERVICES: There is no refund for any unused services once travel has commenced and additional penalties may apply for airline tickets. ALL CANCELLATIONS MUST BE REQUESTED IN WRITING. WE STRONGLY URGE YOU TO PURCHASE TRIP CANCELLATION INSURANCE. INSURANCE PREMIUM IS NON-REFUNDABLE.

TRAVEL DOCUMENTS: All travelers must have a passport valid for six months after your return to the United States. U.S. Citizens and Non U.S. Citizens are advised to check with their respective consulates as to visa requirement for the countries they are visiting. IWorld of Travel is not responsible for any delays, damages, losses, missed portions of tours or other missed services incurred by passengers
who fail to obtain necessary travel documents.

BAGGAGE: Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies. IWorld of Travel is not responsible for any excess luggage/weight charges levied by an airline. Only one suitcase per person is permitted on all motor coach and private car tours.

PRICES & RATE FLUCTUATIONS: All rates and airfares utilized were based on exchange rates valid at press time and are subject to change without prior notice, depending on currency fluctuation, fuel surcharges, and/or inflation.

INSURANCE: We recommend that you purchase adequate and comprehensive travel insurance before departure. Neither IWorld of Travel nor your travel agent is responsible for loss or damage to luggage, change in the program due to provider schedule changes or cancellations, accidents in route or ill health that may require you to cancel or miss part of your trip.

RESPONSIBILITY: The Travel Agent and/or Tour Operators, IWorld of Travel, and its representative abroad, act only as agents for various companies, owners, or contractors providing the means of transportation, accommodation and other services. IWorld of Travel does not own, manage, control, promote, run, or operate any transportation or recreational vehicle, motel, hotel, restaurant, or any suppliers of services. All exchange orders, coupons, and tickets are offered subject to the General Information under which such services are offered or provided. IWorld of Travel and its representatives assume no liability in arranging transportation, hotel and other accommodations and are not responsible for any personal injury, illness or property damage or other loss or expense of any nature whatsoever arising directly or indirectly out of any actions of any person or supplier of services providing any of the services, programs, or accommodations offered in connection with a tour. Further, by participating in a IWorld of Travel tour, you are bound by our rules and you participate in the activities of the tour at your own risk. IWorld of Travel assumes no responsibility at all and no liability at all for any death, injury, illness, quarantine, sickness, diseases, natural disaster, damage, loss, delay, accident, expense, defect or any other abnormality which may result from your participation in any activity during the tour. The aforesaid IWorld of Travel and/or their agents can accept no responsibility for losses or accidental expenses due, as well, to delays or changes in schedules or departures, hotel overbooking, sickness, weather, strikes, war, quarantines, defaults, riots or insurrections or criminal act committed by third party, political disorders of any type, or other such similar causes. All such losses or expenses will have to be borne by the passenger. Each exchange coupon, order, and ticket is to be regarded as one contracted on or in behalf of the particular company or person named in it. The passenger contract in use by the airline or steamship company concerned, when issued, shall constitute the sole contract of air or steamship passage with the purchases of these tours and/or the Passenger. The airline companies concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes or conveyances. The right is reserved to withdraw any tour announced in this Program and to make such alterations to the itineraries as may be found desirable for the proper carrying out of the tours. In the event it becomes necessary or advisable at the Tour Operators discretion to alter the arrangements or itineraries for the passenger’s comfort or welfare for any reason whatsoever, such alternations may be made without penalty to the Operator. Additional expenses, if any, shall be borne by the Passengers. The right is reserved to decline, to accept, to retain any person as a member of any group at any time. This program is issued on the sole responsibility of the Tour Operator. It is not issued on behalf of and does not commit any Airline whose services are used in the course of the tours. It is agreed by and between the passenger(s) and IWorld of Travel that all disputes and matters whatever arising under, in connection with or incident to this agreement shall be litigated, if at all, in and before a court located in The City of New York, New York State, U.S.A., to the exclusion of the courts of any other city, state or country. The issuance and acceptance of tickets and/or other documents in connection with a tour is considered acceptance of the above terms.

PHYSICAL AND MEDICAL REQUIREMENTS: Some adventure tours require a minimum fitness level to participate fully. Unless IWorld of Travel is informed, in writing, prior to departure it assumes all passengers are able to participate in all booked activities. IWorld of Travel reserves the right to decline acceptance of anyone whom it considers unsuitable due to fitness level. Passenger assumes all risks associated with participating in this program.

SPECIAL NOTICE: Delays, cancellations, and overbooking may occur on flights, trains, cruises, and land reservations by the participating carriers, suppliers and hotels. While IWorld of Travel will do everything possible to avoid these inconveniences, it cannot and will not assume responsibility for the respective carriers and hotels.

While every attempt is made to provide for accuracy in the inclusions and pricing of the programs featured, IWorld of Travel reserves the right to correct any misprints or price updates in its publications with written notice to the traveler. In the event that a correction entails an additional cost or curtailed services, the traveler will be offered the opportunity to cancel the travel.

IWORLD OF TRAVEL 2018-19 All Rights Reserved. The Itineraries and Programs described herein are unique and proprietary to IWORLD OF TRAVEL. Any misappropriation of same is strictly forbidden.

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Transatlantic flights allow two checked bags per person, with neither to exceed 62 inches. In addition to are allowed to take one carry-on bag not to exceed 39 inches. Most airlines will not accept oversized roller-bags to carry on to the plane. When traveling between countries and on domestic flights within each country, baggage is weighed, allowing 44 pounds in economy and 66 pounds in First Class.

Updated and current information is available from the Center for Disease Control at (404) 639—3534, or visit their website at http://www.cdc.gov.travel

For additional travel insurance information, please contact us at 800-223-7460 for information.

The following credit cards are accepted for deposits and full payments: Visa, Master Card, Discover Card and American Express.

On many tours, we do accept children and offer children’s discount. And, we recently have developed many family vacations with special prices for children. In some cases, and in some destinations, children should be over the age of eight. Of course, we can customize a tour, designed for your specific needs and the ages of the children.

Since our Air & Land packages are based on special low-priced contract airfares, it is not possible to upgrade. However, please note that all of our tours indicate the amount of the “Land only” portion; you may purchase the land from us and then make arrangements for your own Frequent Flyer air ticket.